1. Flat Rate Shipping:
We offer standard shipping for all orders within Australia at a flat rate of $10. This applies to regular-sized items that are not bulky or large.
2. Exclusions Bulky or Large Items
Please note that the flat rate of $10 does not apply to bulky or large items. For such items, shipping charges will be calculated individually based on their size, weight, and delivery postcode. Bulky items and large items will incur additional charges, which will vary depending on their dimensions and destination.
By calculating shipping charges individually for bulky or large items, we ensure that the postage cost accurately reflects the specific requirements and costs associated with handling and delivering these items. This way, you get a fair and transparent shipping cost based on the actual size, weight, and delivery location of each item.
3. Order Processing Time:
We aim to process and dispatch orders within 2-5 business days. If you require urgent delivery, please contact us, and we will endeavour to assist you in arranging a next-day courier service or a similar expedited option.
4. Estimated Delivery Time:
For regular-sized items, our standard shipping typically takes 3-7 business days once dispatched. Estimated shipping times act only as a guide and can vary depending on locations and circumstances.
5. Bulky and Large Items:
Please be aware that bulky and large items may require additional handling and delivery time. Delivery for such items may take longer than regular-sized items.
General Shipping Information
Please ensure that you review and acknowledge the revised shipping policy, which now includes a flat rate of $10 for standard shipping, excluding bulky or large items. If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to contact our customer support team.